Air Vents In Outside Door

[cecil39]

I just had a new back door fitted, when I came home and found that it had no air vents I felt like phoning the company and complaining, but my oh insists that they don't put air vents in outside doors, but that was what I ordered as the utility room it opens into gets mould and mildew and I felt it needs an air supply, I was not told air vents could not be fitted, the window does not open, have I the right to complain?

[woofgang]

Are you saying that you had a conversation with the person who took your order and you specified air vents in the door? Can you prove this?

[Mosaic]

If it's what you wanted, you should have been given it, but I can understand why they wouldn't put vents 'as standard' in an exterior upvc door.
Because these doors are self-insulated, they don't get lots of condensation running down them, hence no need for a vent.
What is it about the utility room that's causing mildew? is it unvented? if so, can it be vented for your own comfort, eg with an extractor fan?
I've a feeling current building regs stipulate this, although they are applied retrospectively.

[Maydup]

If that's what you ordered then yes, phone them and ask them to revisit to correct the error.

If its what you'd hoped for but didn't have confirmed then phone but ask if they can retrofit and at what cost.

Eitherway, don't put up and shut up, its all worth a ohone call!

[Mosaic]

That shd read 'not applied retrospectively'

[cecil39]

Its where the washing machine is and where we hang damp coats in winter, there are no other vents which is why I asked for them, sounds like most of you think I should complain, thanks I will do that before I pay out any money.

[Mosaic]

Maybe for the long term you need to think about venting that utility room.