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Unionstreet | 06:27 Wed 08th Aug 2018 | Home & Garden
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Have had notification my supply switching to octopus by end of month. How do I find out what the tarrif would be and how do I stop and switch suppler if I find something cheaper.

Before the supplier has contacted me to say the deal was ending. I've gone on a comparison site then switched through them

I'm worried now because I feel it's getting switched automatically

Could someone advise please
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Just do the same again. I don't think they can put you on a fixed term deal that you can't get out of without a penalty without you agreeing. I am sure the notification would have said somewhere what hapens if you don't want to move or it would have given alternatives. If you are on a standard variable tariff I suppose they could have just set you up to go on the new supplier's equivalent but there must be an opt out clause.
The only other possibility is that this is the same deal but the supply contract has been passed over by M&S to Octopus until the end of term. When was yours due to finish.
I suspect the terms also include a cancellation/coooling off period.
I think you need to look at the paperwork/email/website in detail. It might be worth contacting though to say you will be looking to change
Octopus Energy get good reports from the likes of Which? We changed to them about a year ago and I think that, with any of their tariffs, you can leave with no penalty. Just see how you go with them.
My understanding is that M&S is switching from its present supplier(SSE) to Octopus and, if you remain with M&S, this will result in cheaper tariffs; details of which you are to be informed.

The info I have give above has been taken from the following links :-

https://www.which.co.uk/reviews/energy-companies/article/other-energy-companies-reviews/mands-energy

http://www.yourmoney.com/household-bills/ms-energy-challenge-big-6-new-octopus-tie/

Hans.
Octopus has a very good reputation so don't worry.
I must admit that I am somewhat confused by the second paragraph of your posting. Have you already switched from M&S to another provider.?

Hans.
Question Author
Thanks for your replies, all of which have put my mind at rest. I was worried when I received the email yesterday saying I hadn't done anything about it. Couldn't sleep

I haven't read the link having just got in from work. However, I will do. Knowing that Octopus are ok is good because I'd never heard of them

Thanks once again. I find this an excellent site
Question Author
In answer to Hans, I haven't done anything about it, hence my anxiety
We have been with Octopus for a year or so. No problems at all. They have info on their site about switching companies should you wish to do so, we would not have to pay a penalty if we wanted to switch.
It seems M&S [if you were with them] made a good choice of a new company to work with.
Cheers Unionstreet for having clarified matters.

Wait and see what happens next. Looks as if staying with M&S could be advantageous.

Hans.

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