We've had this before. (See OG's post.)
It makes no difference what your roomstat is set at, as long as each individual radiator valve is on the desired setting for that particular rad.
Although......... if the roomstat is set low, (20 degrees), then your individual rad setting is less effective.
As far as boiler (heating) setting is concerned, it depends on the size of the boiler.
For a normal (and oversized boiler), then a setting of around three-quarters is the norm.
Perhaps your boiler is a tad under-sized, in which case, setting it on full may make sense.
The simplest thing to do is to set your rads, and put the boiler on three-quarters, and see what happens.
I guess your plumber simply re-balanced the rads when he tweaked the system. If the boiler setting is too low, then the rads may once more struggle to keep up.
I doubt it though.