From the link
"The Cyfan extract fan is fitted into kitchens, bathrooms and utility areas of your home and extracts air from these locations.
When installing your fan, your housing provider would have set your fan to work in the best way for your property, in order to make sure it is adequately ventilated.
There will be occasions however when the
humidity/moisture levels in your home will increase from above normal, usually from
cooking, bathing or showering.
During those times, the fan has a functionality to increase its capacity to remove the excess moisture. This functionality is called boost.
We recommend that during times of cooking, showering or bathing that you ensure your fan is set to boost.
There are a number of ways this can be done, and how your fan will work to boost, depends on the settings your housing provider has set when they installed the fan.
If your fan is fitted with a pull cord, this may be used as and when required to boost your fan.
You may notice that when you switch your light switch on, your fan will boost. This is
normal and once the light is switched off the fan will drop back down to normal operation."
You will need to contact whoever has provided the house to see what the settings are and see if they can be altered.