News0 min ago
phoenix gas prepayment meter card error 35
4 Answers
can anyone help me i have the quantum prepayment card with phoenix gas I have topped up my card with £15.00 and when i try to put it into the meter it is saying card failure 35 of course Phoenix Gas (totally useless) are only open 8.30-4.30 on a Friday and it is totally freezing here and i am nearly out of gas and have a two year daughter with me!! this is the first this has ever happened
any one any ideas whats wrong?
any help greatly appreciated
thanks
any one any ideas whats wrong?
any help greatly appreciated
thanks
Answers
Best Answer
No best answer has yet been selected by GillianD. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.I've had this before, and if I remember rightly it was Transco I phoned. I think they are actually responsible for the Quantum Meter (I am not with British Gas either, but Transco still seem to deal with the meters) Try giving them a call - even if it's not up to them to fix it they might be able to offer more advice.
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