DHL

[mungbeanz]

I have been tracking a parcel on DHL's website. It is due to land at the local airport at about 10am. Does anyone know if this means I will receive it by the end of today or will have to wait until tomorrow.

A bit of a long shot, but maybe some of you have experience with parcels...

[boxtops]

IMO, it depends if the load has to go somewhere else for sorting, mungbeanz, or whether DHL just pick it straight off the plane and deliver it to you locally.

[argorstran]

Most likely tomorrow . I would guess that at 10.00 am all the drivers are already out with today's delivery load . Also it's very likely that the item has to go to their depot to be logged/sorted first otherwise it won't be registered as having been delivered .

[deggers316]

ive had two issues with dhl deliveries
twice they have been to my place to drop off a parcel and ive not been in,after waiting in the day before when it was said to be arriving, they left a card saying that it was the third time they had been.. NOT SO ..and i had to go 14 miles to the depot to get theses on both occasions as the card said we dont deliver after three attempts and ringing dhl up at this particular depot was impossible to get through no one answered in the many times i called.

[CoraHarrison]

Tomorrow more than likely. :)

[mungbeanz]

Now I checked and it says "Clearance delay"

Anybody any ideas what this means?

[deggers316]

most likely customs and excise as it seems to have come from abroad

[wolf63]

There will be a Labrador sniffing your parcel as I type.

[boxtops]

which is the country of origin?

[Buenchico]

If the item is coming from within the EU customs examinations are almost non-existent. (EU law requires the free movement of goods between all 27 member countries but packages might still be sniffed by dogs looking for drugs).

If an item is coming from outside of the EU then it needs to be examined by customs staff (or, more accurately staff who are working on behalf of HMRC) to assess whether it's liable for excise duty, import duty and/or VAT. The sender should have attached a CN22 customs declaration form to the package. (If not, it can be seized without any compensation). The CN22 form should state the nature of the contents and their value. The people examining packages sometimes simply trust that information but they'll frequently open packages to check the contents.

Inspecting packages (and calculating the bill you'll have to pay, if appropriate) sometimes adds a day or two (or several days at peak times) to delivery times.

Chris

[mungbeanz]

OK thanks. I eventually called DHL and they told me that customs had it and I needed to pay some import duty. I was a bit annoyed because if I hadn't called them they didn't seem to have any intention of informing me. Also I posted the item to myself. I sent it from the UK to Albania. How can they be justified in making me pay import duty on my own possessions?

[Sue Balou]

If you ship your own possessions to yourself again, ask the courier company about declaring them as "personal possessions". This should make them exempt from any import duty and taxes, provided you have owned them for more than 6 months.

[Whickerman]

Just in case people don't know - when you track your package with international courier companies, until the truck driver scans it as out for delivery what the system is actually tracking is the container that they believe the item is inside. I know this from bitter personal experience - I use them all day, every day in work and the amount of times an item is on a warehouse floor and not in frankfurt or birmingham...