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Can't upload HD files from JVC camcorder

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RobertBurden | 16:35 Sat 30th May 2009 | How it Works
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Recently bought an HD Everio JVC Camcorder and am totally unable to upload files onto computer. They appear in My Works/Everio but when I try to dragg them across to Cyberlink Power Director it doesn't work! I'm really frustrated by it!
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Is your computer able to support High Definition files? You may need a software upload or a more powerful processor.

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