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tillyh345 | 13:08 Thu 11th Jun 2009 | How it Works
7 Answers
We have a message on our PC saying someone is trying to retrieve personal information, what can I do?

Tried to follow the instructions but got nowhere...
sorry at work now and cant remember the full message but basically its a security thing.

Any help would be really appreciated....
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Make sure this message isn't just a spam pop-up. Many people trick users into "clicking here to solve the problem", which promptly opens the floodgates for spyware and other nasties to be downloaded to your PC.

Let us know the exact message when you get home.
Question Author
Ok will do thank you
Instructions from who? How do you know you can trust it?

I'd agree with square; ignore it, it's probably spam.
I would almost certainly say this is spyware, trying to frighten you into buying a piece of software that will "fix" your problem.

You need to run some anti-spyware software to try to get rid of it.

Try Malwarebytes

http://www.malwarebytes.org/mbam.php?gclid=COK 899X1gpsCFVsA4wod4hGDsA

Download it, then install it.

Run Update to get the latest version.

Then run a General scan AND a Deep scan to see what it find.

There are other product available if that finds nothing.
Question Author
Hi All

Thanks for your replies, the message reads

Winpc has detected that somebody is trying to transfer your private data via internet we strongly recommend you to block the attack immediately details of attack

Sounds like u r all right?
Yes it seems "Win PC" is a piece of rogue software that pretends you have problems on your computer so you pay them money to "fix" it.

More here

http://www.myantispyware.com/2009/04/03/how-to -remove-winpc-antivirus-uninstall-instructions /

I would run your anti virus to see if it finds anything.

AND run Malwarebytes.
Question Author
VHG You are a star - all done and the computer is working a lot quicker too....

Thankyou

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