ChatterBank3 mins ago
Credit card
16 Answers
Has anyone experienced a problem like this: I have a c redit card with BHS and as suggested by them I changed my pin number at a cash point which went through successfully, but since then my card has been blocked. I have made numerous calls to the Credit card company, and have supplied them with iD material, but nothings seems to be done. The bad news is that I have a credit balance on the card and cannot spend it.. I must have spent a small fortune on phone calls and postage so far. Would be grateful if anyone has a solution to the problem.
Answers
^^^^ Smug Git
You could try here: http://www.f inancial-... nsumer/compl aints.htm
You could try here: http://www.f
15:38 Tue 03rd Nov 2009
-- answer removed --
D'ter had same with Tesco card when (unknowingly) in credit. Accountant needed monthly statement for accounts & Tesco omitted to supply, until several phone calls, time-wasting & threats of closure, they finally supplied & charged for absent statements; blamed PO (I get mine similarly so not PO fault)! Now fighting for charge reimbursement!
Thanks folks, yes I have asked for a replacement but they say they can do nothing as the card is blocked. Got in touch with the ombudsman and downloaded form, but nothing can happen until I have registered a formal complaint and waited 8 weeks. Tried to do this this morning but was passed on to a so called manager, who said he did not not why they had passed it on to him as he could do nothing until the card was unblocked! This phone call took about 40 minutes. He said he was not even in the same building. I will have to send yet another letter. They are saying that they have not received my letter which I sent with my ID info.
your card is a "master card like mine
i blocked mine by putting wrong number in three times i contacted master card gave my card number and security answers , the lady on the phone unblocked it on their system, and then she then said go to and atm and finish off by going to "unblock my pin number" after inserting the card
job done in30 mins
don't know why you've not followed this simple route ?
i blocked mine by putting wrong number in three times i contacted master card gave my card number and security answers , the lady on the phone unblocked it on their system, and then she then said go to and atm and finish off by going to "unblock my pin number" after inserting the card
job done in30 mins
don't know why you've not followed this simple route ?