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innovage phone hand set has no sound

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maejames | 17:38 Sun 27th Jun 2010 | How it Works
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Innovage touch-panel speaker phone.....I can't hear anything from the hand set.........no dial tone or the person on the phone.......when I push the hands free button I get a dial tone and can carry on a conversation............but no sound from the hand set....how do I fix it?
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