Crosswords0 min ago
Motability Car Written Off?
We have a Motability car one year old. Today someone drove head on into us and it looks like the both cars will be written off. She ( the other driver) was on our side of the road and admits she did not see me as the Sun was in her eyes. Her insurance has sent me a text offering to cover all our costs and give us a free car , which I assume means they are accepting all responsibility. I took photos which prove she was on our side of the road and hit us head on.
How ever as it is a Motability car I have to go through them.
If our car is written off do Motability give us a brand new car or a 1 year old replacement? My wife has been taken to hospital with suspected neck / spine damage so it could be a big claim. I am just going to let Motability insurance handle it all and pass on the text message.
How ever as it is a Motability car I have to go through them.
If our car is written off do Motability give us a brand new car or a 1 year old replacement? My wife has been taken to hospital with suspected neck / spine damage so it could be a big claim. I am just going to let Motability insurance handle it all and pass on the text message.
Answers
Best Answer
No best answer has yet been selected by EDDIE51. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.During my 'trade plating' days, I delivered and collected lots of Motability vehicles and gained quite a bit of familiarity with the way that their systems work. (Which usually meant 'badly'!). I'd be surprised if they've got any mechanism for providing you with a one-year-old car; they'll probably find it simplest to provide a new one (which, based upon my experience, they'll send to the wrong address, with the wrong paperwork and at a time which you've told them isn't convenient for you!)
I hope that Mrs E51 is fully fit soon.
I hope that Mrs E51 is fully fit soon.
Thanks people, so far the Motability insurance have been great, the recovery truck arrived with in 15 minutes !. They have promised me a 'emergency replacement' tomorrow for 48 hours while Motability sort out a permanent replacement. Wife still in hospital at the moment but not in danger, but she has been warned it will be very painful, I am getting a painful neck as well now so I may have to go to the doctor tomorrow. Will let you know what happens, but that is my 42 year accident free record broken now.
-- answer removed --
Thanks methyl will start on it now , I have the time of the accident and the photos we in which I have already emailed to the police at their request. The officer has just phoned me to say he has the photos and they are in his report. Two police officers attended and I pointed out to them that my car was on the correct side of the road while the other one was on the wrong side (my side) I also put this in my statement.
Related Questions
Sorry, we can't find any related questions. Try using the search bar at the top of the page to search for some keywords, or choose a topic and submit your own question.