Ppi

[Zubar]

Hi, I submitted a miss sold PPI claim against Capital One about 3 years ago. I used a claims company and they messed up my claim, so now it looks like I'm not going to get my money back. This was a legitimate claim, and I wasn't just jumping on the PPI bandwagon. Does anybody know if PPI claims can only be submitted once, or is it possible to resubmit them ?
Many Thanks,
Zuber.

[factor-fiction]

I think we need to be clear about what you mean by 'messed it up'. If there was a mistake in your claim then i don't see why you can't submit a correct claim now, unless it's out of time

[boxtops]

Go for it - let us know how you get on.

[Iggle Piggle]

Agree with Factor, it depends how far the claims firm has gone and how they messed up. What was their licence/CRM number?
You would be best to download a claim form from the Financial Ombudsman Service website, fill in and send off. BEWARE the claim firm may try and charge their 'success fee' if the lender pays out to you and they find out. Make sure you cancel any contract with the claims firm in writing - send recorded delivery and keep a copy.

[dzug2]

You don't normally have 'PPI' with a mortgage - it is a loan related item.

OK there are insurances that do roughly the same thing but it is more difficult to prove you didn't need them.