Food & Drink0 min ago
sky tv telephone interview
hi, i have a telephone interview with sky tv tommorow for the position of installation engineer. what are the 3 customer service related questions they ask, and if you know, what are good answers!!
Answers
Best Answer
No best answer has yet been selected by andyt249. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.I don't know the three questions, but whatever you are asked regarding customer service, I advise that you give an example incorporating the following examples:
Helping someone whose first language is not English (it shows problems solving skills & patience)
Calming someone down (say how you used open body language and non-judgemental spoken language)
Handling a demanding customer (think of a time when you provided a product or service to someone, and did so agreeing a compromise).
Best of luck with your interview!
Helping someone whose first language is not English (it shows problems solving skills & patience)
Calming someone down (say how you used open body language and non-judgemental spoken language)
Handling a demanding customer (think of a time when you provided a product or service to someone, and did so agreeing a compromise).
Best of luck with your interview!
Related Questions
Sorry, we can't find any related questions. Try using the search bar at the top of the page to search for some keywords, or choose a topic and submit your own question.