Online Training For A 16 Year Old!!

[sunflower68]

My daughter has a part time job in a garden centre restaurant; the online training course she is expected to do at home is so extensive it has t already aken her hours and she is not even nearly complete. In fact I am doing a lot for her as she has GCSEs in 3 weeks. Does anyone know if employees should get paid for all this extra work as I am not joking about a quarter of it has been completed and it has taken hours as it is lots of videos and multiple choice questionnaires. I have worked in training and recruitment so I am not new to any of the standards workplaces expect. The boss says it is compulsory which I do get, but the amount is ridiculous. Has anyone else experience of this?

[Maydup]

If its the basic Health & Hygiene it used to be a day's course, reduced to a long morning and now available online. It is essential, but its a bit mean to make the staff do it in their own time. A sign of the times I guess. We would have done the course during a work day, and it was paid for, but maybe not the same for everyone.

[sandmaster]

I completely agree with Maydup. But these days profit margins can be very tight especially in catering. I would have expected the employer to allow training on the job but that may mean employing an extra person which may not be possible.

[sunflower68]

thanks, yeah a tricky one here. Whilst she has (supposedly) been learning lines from Henry V I have spent 2 hours getting through this godforsaken training. All highly relevant but I keep failing many of the modules due to random trick questions and I skip stuff if I can...hardly condusive to my daughter actually picking anything up. I discussed this with her and she is savvy enough to be able to tell me she would have happily done it if she had been paid for it.

[EDDIE51]

I had to attend a health and safety course to work in a kitchen. I did not get paid for my time but the course fees were paid for me. I think this is the normal thing now. That was just a one day course though, this sounds like a lot more. Can she work in the job while she is doing the course over a month or two?

[EDDIE51]

You doing the course is hardly likely to help your daughter if she is asked questions about it while at work!

[Maydup]

Lol. Just sit her down and work through it with her. You've worked in training and recruitment, you know how important it is not to cheat!

[sunflower68]

I do get the above comments and I have gone through some of it with her but it is 16 hours' work (unpaid) and involves learning how to clean the vents and walk in freezers, descale the water boiler and check the delivery van's temperatures which she won't be doing. She has GCSEs in 2 weeks which I feel are more important; I don't know of anyone in work doing such extensive unpaid training.

[Maydup]

You're right about the GCSEs and I was only teasing. :-)

[RATTER15]

Sunflower, I have dome many of these courses, I often search online for such courses ( lots of free ones about) In "health and social care" these courses are becoming more and more standardised. The last job I went for I had to do one of these courses before I started work, that one took me 4 days. look on it as free training. They do throw in a lot of tricky questions, it appears they really try to trip you up with the way the questions or multiple choice questions are written.