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Natwest Interview

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Sarah2412 | 15:52 Mon 31st Oct 2005 | Jobs & Education
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My boyfriend has got an interview for branch manager at Natwest. He's got a strong background in customer service and is currently store manager of a computer game store. Has anyone got any advice or tips on what he should research, mention at the interview, etc.

Thanks in advance!
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He should certainly be as familiar as possible with the bank's ethos and bsuiness practices, and be prepared for quiestions like


"What do you think you can add to the value of your branch for NW customers?"


and


"Why do you want to be a NW branch manager?"


which are pretty standard.


If you don't already bank with Nat West, change to your local branch in advance of the interview, and have a quick chat with the manager of your local branch and ask him / her for any tips and pointers. Good luck.

Without sounding horrible, does your husband know how much work will be involved - in terms of keeping up to date with legislation? I assume (maybe incorrectly) that he will not have much 'homework' at his current employment. I know that he will have to go on a lot of courses and have a lot of material to learn in his new vocation.


The banking industry is heavily regulated, and being a manager he will have a certain amount of responsibility. He will need to understand (as a non exhaustive example) the British Banking Code, The Consumer Credit Act (which will change in the next 12 months so he will need to learn ita ll over agin), the Financial Service new insurance stuff etc etc.


If he is not the learning type, I would suggest that he stay away. If he is the learning type, google the list that I put up there and he will have a load of information. I would also suggest that he go onto the NatWest website and have a look through there.

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