ChatterBank1 min ago
Holiday Dilemma
24 Answers
Myself and two friends booked an expensive break, £975 each. I paid in full, on my credit card - I'm still owe £400.
One of the friends (the lead passenger) stopped speaking to me for four months. After having no joy in my many efforts of reconciling with her I spoke to the travel company about cancelling. They told me I would lose £240. I accepted that loss (£240) as the break would have been very unpleasant for all three of us. The travel company sent £500 to the lead passenger explaining that her and the other persons holidays had gone up and once they had added their £117.50 each to the £500 that would be my full refund.
The lead passenger returned my £500. but my 'friends' say they will not pay the rest of my refund.
I see it as only fair that I get the rest of my refund, £240 was a huge loss to me.
One of the friends (the lead passenger) stopped speaking to me for four months. After having no joy in my many efforts of reconciling with her I spoke to the travel company about cancelling. They told me I would lose £240. I accepted that loss (£240) as the break would have been very unpleasant for all three of us. The travel company sent £500 to the lead passenger explaining that her and the other persons holidays had gone up and once they had added their £117.50 each to the £500 that would be my full refund.
The lead passenger returned my £500. but my 'friends' say they will not pay the rest of my refund.
I see it as only fair that I get the rest of my refund, £240 was a huge loss to me.
Answers
I needed clarificatio n of my exact rights so I phoned ABTA. I explained the situation, basically my status conundrum and asked if I should lose further money beyond the 30% cancellation fee that I had agreed to lose. On two occasions, two different employees of ABTA told me that I should not lose any more money. That the extra cost of the holiday for the...
09:26 Thu 01st Nov 2012