Question Author
Hello, yes it is a theft claim. Seems I am waiting on the assessors and something about 40 days to process. However shouldnt the 40 days start on the date the assessors came to my house in August and not in Oct when they asked for a mandate to release the police report. Something I told them that they had ample opportunity to do from the start.
The delay is from what I believe to be due to maladministration and time wasting. As for the insurers, they have only contacted me after I sent two registered letters in complaint and requested an status report.