Can I contact the Housing Ombudsman?

[Sonak]

Myself and my partner have had continuous problems with our neighbours in regards to racial harassment and their children have also caused nuisance as well.

We have complained but we feel our housing association are not doing anything we have given them info on the persistent incidents we've been going through. Now our neighbours on the other side of us are making complaints about us which we know nothing about! Both neighbours it appears are plotting against us!

Can we contact the Housing Ombudsman even though we've followed the internal complaints procedure with our housing association? Thanks in advance

[Eve]

This should help...

http://www.housingcorp.gov.uk/server/show/nav. 556

[CheekyChops]

Is there a Housing Ombudsman?

[Info Bank]

You say Racial Harssment.

What have they been doing to make you think this.

Sorry but many councils receive this kind of complaint and at the end of the day the proof of this will be ....You will need to convince them that this is the case.

[Richard1966]

you can only contact the ombudsman when you have exhausted the HA internal complaints process, however racial harassment is a criminal offense. you should report each and every instance to the police and keep a detailed diary listing each event. Your local authority may well hav an anti social behavior officer, you should try to discuss this with them as well

Hope you can resolve things

[Sonak]

Thanks to all of you - I'm grateful

To Info Bank - The Racial Harassment was verbal and we reported it to the Police and the neighbour (who was at the time) a visitor to his son's property (next door) did get arrested and it went to court. The offender got a 12 month conditional discharge.

Seven months later the offender did a property exchange with his son so the offender is the one that is living next
door to us now! Complicated I know but that's what happend.

We made a complaint about this but there was nothing that
our Housing Association could do but allow it!

[edukes]

If you are receiving racial abuse then you are telling the wrong people lodge a complaint with the police, not your H.A. I dont see what they could possibly do for you.
now if you got a prosecution against them then the H.A would act.

[edukes]

sorry i did'nt scroll down enough to see your answer so please ignore mine, lol