charged me �30 for returning present

[geoff1057]

took present back as it wouldnt fit. didnt have proper size so owner said no probs will give yo your money back, gave me refund ,minus �30,asked why,he said it will have to be restocked , and hung it back on the rail with other goods can he legally do this

[Ethel]

He is not legally obliged to accept refunds unless the goods are faulty, not as described or not fit for the purpose.

If you bought a pair of trousers labelled 32" waist and they are actually a 40" waist, you are entitled to a full refund and any restocking fee would be unlawful.

If you bought a size small off the peg in the vague hope it would fit, and it doesn't, then the seller can refuse the refund.

So it very much depends on the circumstances.

If you bought the goods online, by post or over the telephone, the rules are very different.

[sandmaster]

The shop did not have accept the return of the goods. Most are happy to give a full refund but smaller shops may be more reluctant. The amount he gave you may or may not be fair, but you did not have to accept it, you could have retained the goods.