Film, Media & TV4 mins ago
faulty doors,manufacturers fault??
4 Answers
hi,we bought some patio doors from a reputable firm locally,we got our joiner to fit them and was fine.the mechanism on the lock wouldn't work over the weekend so been unable to lock it.
we have rung them and they said because they didn't fit it it's nothing to do with them,but it is a fault with the lock ,not how they were fitted!
is there some consumer rights here we can argue with them about instead of them just fobbing us off?
thans
we have rung them and they said because they didn't fit it it's nothing to do with them,but it is a fault with the lock ,not how they were fitted!
is there some consumer rights here we can argue with them about instead of them just fobbing us off?
thans
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