According to the code the courts have three working days to the to inform the joint police/CPS Witness Care Unit of the courts decisions. (Sentencing and Court Order in this case). It will take a few more days for the WCU, to inform the officer dealing with the case, who may be on several days off. Again, I would contact the Domestic Violence Unit and ask them what is going on as it falls in their remit. If no joy then call the police station and ask to speak to the duty Inspector.
For your info, here is the relevant paragraphs in the Charter:
Just for your info (from the Charter):
6.8 The joint police/CPS Witness Care Units must explain to victims the meaning and effect of the sentence given to the offender in their case, and respond to any questions the victim may have. If the joint police/CPS Witness Care Unit is not able to answer the questions asked by the victim, they should refer the victim to the CPS
7.12 The CPS must answer any questions the victim has about the sentence in their case if the victim is referred to the CPS by the joint police/CPS Witness Care Units as at paragraph 6.8.