Can Car Dealerships Offer A Replacement?

[ShilohJane]

In the case of receiving a damaged and unfit for purpose vehicle is the consumer entitled to a replacement vehicle courtesy of the car dealership?

[ToraToraTora]

In theory, yes, but in practise very difficult to achieve. Firstly once they have repaired even the tiniest fault you are deemed to have accepted the vehicle and then it's a up hill struggle. It's a sort of industry mantra, they never change a car or refund the money, they'll try and fix it. The problem is, that unlike the US, we do not have Lemon laws.