Donate SIGN UP
Home > Law > Returned Ebay Item Signed For But Now Missing

Returned Ebay Item Signed For But Now Missing

Avatar Image
lilacgirl | 10:57 Mon 09th Dec 2013 | Law
2 Answers
Just want to know what my rights are here if anyone can help. I returned an ebay item I'd bought from China. It was a dress. I sent the item Royal Mail International signed for and it was signed for in China on 8 November. I can't find out anymore than that (ie who signed for it, where it was signed for, etc). Now the seller is telling me they haven't received the item, that no-one signed for it at the place of work, and that they believe it to be stuck at customs and it's customs that signed for it. Does anyone know what my rights are about getting a refund - if that's at all possible? Where do I go from here?

Thanks
prev Bouncers/door Staff - Providing Details To Complain?
  
next Court Transcripts
Gravatar

Answers

1 to 2 of 2rss feed

Best Answer

No best answer has yet been selected by lilacgirl. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.
Avatar Image boxtops
Report it to eBay, straight away. If it's been signed for, send evidence of that to them. They want to know if sellers are messing buyers about. It may be stuck at customs, that's not your problem.
10:58 Mon 09th Dec 2013
Avatar Image EDDIE51
Yes eBay will refund you as long as you can prove it was signed for by providing the tracking number to them. Start a claim and submit it to eBay customer service.
11:43 Mon 09th Dec 2013

1 to 2 of 2rss feed

Do you know the answer?

Returned Ebay Item Signed For But Now Missing

Answer Question >>

Related Questions

Sorry, we can't find any related questions. Try using the search bar at the top of the page to search for some keywords, or choose a topic and submit your own question.