Hi. Hope someone can help.
I contacted a large car dealer about a vehicle I was interested in purchasing on credit
They advised me they would have to run a credit check and for them to do this I would have to pay a deposit - which I did. I asked the salesman twice if the credit check didn't go through, would I get my deposit back.
He confirmed this both times.
Following the credit check, I was offered a deal but at much higher rate of interest than I was originally quoted, which I advised him was above my original budget. Also the car I wanted has now been sold to another customer. They are stalling on refunding my deposit.
Am I entitled to my deposit back as there isn't another car I want. Also is there a code of practice that regulates this issue, and do they have to abide by it. TIA
Hang on ... You've paid a deposit, and they've sold the car to someone else? Tell them you either want your deposit back, or they get the car back and sell it to you.