Parking Fine. What To Do ?

[smurfchops]

http://www.centralsurgerysurbiton.co.uk/info.aspx?p=10

Just had a Charge Notice from these people. They want £85 or £50 if paid within 14 days. Hubbie went to surgery for an appointment and we think he must have put incorrect car registration on screen. I have proof that he did have an appointment and wasn't parking illegally. He was only there for half an hour, he is elderly and is not computer literate. Surgery just say we have to take this up with parking enforcers as they just rent the land and don't own car park. Should we ignore or appeal, what can these enforcers do ??

[Baldric]

/// I got the numbers wrong but the machine still excepted my money and issued a ticket to display.///

and exactly how did you expect the machine to know you had got the number wrong?

[EDDIE51]

What you have is a parking charge notice, it is just an invoice or bill from a private company.
A fine can only come from the police or the council.

[Retrochic]

Smurfchops - you said the machine accepted your money - but in another post said the parking was free you just had to enter your reg number which you did incorrectly -which is correct? because if the parking is free for people with doctors appointments, and you can prove you had an appointment then they have not a leg to stand on.

[jennyjoan]

it is up to you smurfy - I am only after paying £45 for being on a buslane very inadvertently - it wasn't there 2 weeks ago.

Just letting you know cos it happened with another incident I had - the first was so much money and the more letters I received they added another £20 for the post so it goes on and on. Get rid of your angst and pay it.

[EDDIE51]

smurfchops do as I said and appeal, I am sure you will win,it is such an obvious mistake.

[smurfchops]

Retrochic there was no money involved. Car park is in grounds of surgery. Hubbie parked, went into surgery, didnt press correct details in computer screen to prove he was there to see doctor and therefore parking legally. Everyone who parks there has to put registration number of car into computer screen inside surgery. Saw doctor. Came out after half hour. Drove out. Got ticket for parking , because they say, not under their terms and conditions. We now have copy of appointment slip. I am sending it to them tomorrow.

[Davemano]

If you are considering writing to these people it would help if it was known just what number your husband entered into the computer, then compare it with your correct registration number. There should only be a slight variation, and if so they should accept that an appointment was being kept and that the variation was a mistake. I wouldn't send any money as this is a non-pay park for staff and 'patients'

[Davemano]

OP does say 'we think he must have put incorrect car registration number on screen' If this is the case the parking authority will have this recorded. I would ask, did he in fact put any number on the screen?

[smurfchops]

I went along with him formhis last appointment to see what or if he did anything wrong. A photo of his car came up,he was asked Is this your car? He pressed yes. He didnt realise he had to press Yes again to complete the process, this is where he went wrong. He has proof of all appointments via slips from the surgery now which have been sent to Highview. He didnt park there illegally. Should I contact POPLA even though I have made an appeal to Highview?

[smurfchops]

Just to let you know, they cancelled the charge. Thanks all it was quite worrying