Question Author
It is quite complicated, and not sure what they call all these benefits. My parents definitely got a payment each, for the care of each other, but it could have been attendance allowance. A woman came round, not sure where from, and filled in all the forms and got them a large amount of money they weren't getting already. Both of them were disabled, but in different ways.
About my friend, she is not disabled, just on a pension. So far as the prescription is concerned, I believe he has never had one before!! As I said, he is very fit physically and doesn't need any medication for his learning disability. He took the prescription to the pharmacy, and he is not able to read or check the form himself. He has an obvious learning disability but I don't know what they asked him there, but one of the staff will have checked the box.
I did the online check for universal credit, and it seems as though his earnings from the 11 hours preclude him getting it. His mothers house is paid for, there is no mortgage or rent, just the bills she has to pay. The payment that they do get, which she thought was a carers allowance, but could be attendance allowance, is paid to her not to him.
I do believe she contacted Mind a while ago, the person she needed to speak to wasn't available, and they said they'd call back. They didn't call back, and as I said she has lost a great deal of her own confidence and where once she would have been in there, she tends to give up a bit. It wasn't until this issue with the prescription came up that I asked did he get any benefits that would allow him free prescriptions and she told me he doesn't get anything.
Re PIP, I don't believe he scores enough points. He is able to get about, on his own, albeit on foot locally not public transport. He can't read, or only very little, or write, and cannot manage money at all. But he can cook, clean and look after his own physical needs. He can work at menial, repetitive jobs and actually wants to work. He worked more hours and earned more up to a few months ago but they've cut his hours and the chance of him getting a job elsewhere are less than nil.
I agree though, the CAB has to be the way forward. I will get her to contact the local one and see if they will come out. It isn't that they are starving, but they find it hard to manage, and I have noticed when I go round there, that the house, apart from the room they sit in, is cold because she says she can't afford the big heating bills that come with using the central heating system.