returning pictures

[Agent_Smith]

we have just spent �500 havin proffesional pictures taken of the kids, we went and viewed them and agreed to purchase 5 of the 65 they took, anyway, its been over 2 weeks since we had them and they are making my blood boil as they are awful and i have no doubt that i could of done better with a disposable camera?

what rights do i have to take them back and get refunded?

and yes �500 for 5 pictures?????

[buildersmate]

Probably none. Did you not agree to purchase 5 of them, having seen the smaller shots?

[Agent_Smith]

yes, i agreed to purchase tham but they looked ace in the studio on the wall!

they were projected onto a wall and they were 5 times the size (which we knew)! so they looked great?

[almcd007]

Isn't Venture is it by chance ?

A picture sometimes looks worse enlarged on a projector than small in a print ! Surely you saw the quality of the picture - the composition etc on the wall and if you have agreed to buy thats what you have done - agreed to buy. If you're not happy in any way - see the manager of the store and sit down with the original shots projected on the wall and tell him why you are not happy if the actual prints are different from the projected image. But if the prints are the same - thats that - they have done as you have asked. Have a look at the copy of the order you gave them when you ordered the prints.

We've dealt with Venture twice - had no complaints - yes they are expensive - but I think a little unique and worth it.

[-Zorro-]

get a sawn off shotgun, go in to the shop and politely ask for your money back.

[-Zorro-]

where are my stars