Donate SIGN UP

Faulty mp3 player

Avatar Image
~max~ | 10:47 Mon 25th Jun 2007 | Law
3 Answers
Hi all! Just a quick question. I bought an mp3 player from Argos on Friday. Gavem it to my friend as a gift. He tried it, turned it off after 5 minutes, and turned it back on. The screen went funny, and the thing just died. Can't turn it back on.

Now, I'm going to bring it back to Argos with the receipt at lunchtime. What are my rights? I don't want to have it repaired, I want a replcement or a refund. Do they have to do that or can they insist it be sent for repair? Many thanks in advance, as I would like to know eactly what I'm entitled to before I make a fool of myself!
Gravatar

Answers

1 to 3 of 3rss feed

Best Answer

No best answer has yet been selected by ~max~. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.
You can ask for a refund and they must give you one (and in my experience Argos are good like that).

The item is not "fit for purpose" under the Sales of Goods Act.

If you want, you can exchange it.
Question Author
Thank you, I shall quote this if they are difficult.
Question Author
Well, just a wee update. They took it back, no question asked and gave me the money back! Yipee! :O)

1 to 3 of 3rss feed

Do you know the answer?

Faulty mp3 player

Answer Question >>