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HI grumpy80, well what a difference it makes when you threaten to get a solicitor involved! I got apology and a promise to reinstate the payment! if i didnt need it i wouldnt fight for it,ive just got to face up to the fact that some parents think more of themselves than the child involved,personnally i would go without to make sure my daughter had everything she needed ie, food clothes etc(not what she would want ie toys etc) What a selfish peice of steaming cow poo!!!(thats very polite ha ha )