Overcharging repairs

[Archburner]

I recently had a drill repaired (albeit a specialized 'designer's'one) to the tune of �302 with the 'excuse' that the repair is under one year warranty for which I never asked. For that amount of money I could've bought a new, albeit more 'common' one. I think I'm being ripped off.Does anyone know who I can refer the matter to, as the repair Company refuses to back down.

[Ethel]

How many more times are you going to ask about this?

http://www.theanswerbank.co.uk/Law/Civil/Quest ion660157.html

I suggest you pay a solicitor, or sit in the queue at Citizens' Advice Bureau if you don't want to pay for legal advice.

The answers you have received are valid.

As I understand it, you accepted the quote before the work was done, you just didn't realise that the quote excluded VAT.

If you have the quote in writing and it says �250 (ish) excluding VAT you may have a case.

[Jugglering]

Archburner... you are on a hiding to nothing mate... You claim to be able to do specialised repairs yourself then complain about the cost of someone else doing the repair. It is very common for quotes to be given excluding VAT for the simple reason that a lot of companies can reclaim the VAT back. Just go down to a plumbers or builders merchant and you will find all the prices are excluding VAT.

Please stop dissing our Ethel... she is great and we greatly appreciate her very good advice... I have never known Ethel to give bad advice, she would simply not say anything if she didn't know the answer.

[Archburner]

I'll ask it as often as I like as long as you don't answer my questions! See Criminal Law. A personal love letter to you as you have so many admirers

[bednobs]

ok, you accepted the quote even though it wasn't specific, so i'm afraid you have no recourse whatsoever. Have they have charged you extra for a "warranty" you havent asked for? i would suspect the warranty is free, just garunteeing the work that was done

[jen78]

Was there really any need for your post in Criminal?

People on here help out of their own goodwill, regardless of whether it is what you want to hear or not.

[Archburner]

Yeah, pull the one Jen78.