Donate SIGN UP

Price charged by garage

Avatar Image
Miss-taken | 11:02 Wed 14th Jan 2009 | Law
5 Answers
I've just dropped my car in at the garage (main dealer) for its annual service. I checked on their website for the cost and the same information is also on the wall of the service dept at the garage (a huge poster). They had however written the amount (about �25 more) on the service forms that I had to sign and when I queried it they said 'oh those prices are out of date'
Are there any legal issues with this? Can they advertise one price and then charge me another?
TIA
Gravatar

Answers

1 to 5 of 5rss feed

Best Answer

No best answer has yet been selected by Miss-taken. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.
-- answer removed --
Yes, your car dealer is wrong. They cannot advertise one price and charge you another one. Unless of course extra work was needed to be carried out on your car which may not have been forseen.
I would think, that like a shop when they have the wrong price sticker on the shelf, that they do not have to give you the service at the price on the wall

As for web site prices, you will probably find on the site somewhere a little phrase such as *at participating garages only.
I can't believe that volt4m4x is correct.

A shop most assuredly does not have to honour an advertised price. The contract is concluded at the till and they can change the price to whatever they like right up to the point of processing the sale. Can't see any reason why a garage wouldn't be the same.
I think you should call trading standards.
Contact your local council to find out what number to call.

It's not right they can charge a different amount to what advertising.
Think of all those people that sign without checking-they're taking extra money unwillingly.

Try get some pics and print of internet as TS with need evidence.

So did you sign or dispute the extra �25?

1 to 5 of 5rss feed

Do you know the answer?

Price charged by garage

Answer Question >>