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OK. Thanks. 11 hours between shifts seems to be the legal mininimum, and one 20 min break per 11 hour shift so it is legal. I'm surprised.
What about the issue of scheduling someone to work a shift, then cancelling sameday and not paying them for the whole time they were scheduled for? Surely that has to be illegal in most cases, because the staff member is committed to being available during that time. I've never heard of that practice before, but it seems commonplace in dental nursing. In her previous job, the nurse in question had regularly been told once she had arrived at work that her shifts had been changed, and not only would she not be required or paid to work that shift, she would also have to be available for another shift as early as the same day.