Salvation Army rip off

[Thunderchild]

My sister went into the local salvation army shop and wanted to buy some cloths, however there was no changing roon. so she bought the cloths on the understanding that she could bring them back if they did not fit. one item did not fit so she returned it, only to get a credit note issued rather than a cash refund so she has to spend the money in the shop again to get her money back. Is this sort of behahiour allowed from a shop ?

[barry1010]

I will never donate to a charity shop again after my experiences last year when I donated my late mother's clothes. These were all good quality, freshly laundered or dry cleaned, and packed nicely into large bags.
"Hope they're clean" was the first thing the woman serving said.
I took my bags straight back out and the clothes went in to the tip.
MrVeritas, you seem to have accused Thunderchild's sister of being greedy, grasping and bad mannered. Now, I'm sure your wife is not one of those charity shop volunteers who do it just so they can have first pickings of the donated goods, maybe to sell on eBay making themselves a nice little earner.
I wouldn't dream of accusing her of anything like that.
Thunderchild asked a perfectly reasonable question about an aspect of consumer law. She did not ask to be judged by you.
Charity shops get 80% rate relief, amongst other benefits, and rightly so.
Yes, they do pay business rates, but only 20%, which explains the huge number of shopswaving the charity banner on our high streets.

[Thunderchild]

well I could comment on people who work for charities for money instead of volunteering but I won't return Mr veritas favours of prejudice

[Miasmother]

A no cash refund sign should be on display at the till, A CREDIT NOTE , Is the most common form of refund in Charity Shops , I know this because i work in one . And personally i would not take anything back , it would be like making a charity donation and then asking for it back .