Estate Agent's out of pocket expenses?

[mrs.chappie]

After 14 months with very little interest in my house, I decided to change estate agents. I know it is a difficult time for selling houses, but I am unhappy with the service the estate agents have given.

Before making a decision to try another agent, I asked how much I would be charged for withdrawal, and was told "roughly £350". To be fair, this was from a staff member who is not full-time and only covers when needed, and she did say that it wasn't an exact figure.

The bill arrived for £563. On it there is an item listed as "out-of-pocket expenses - £250". There are also charges for internet, brochures and advertising, all listed separately and in addition to the £250 OOP expenses.

In the small print it states that I agree to pay charges incurred, plus £250 out-of-pocket expenses, if I cancel the contract. What I am wondering is, do I have to pay the £250 without question because I signed the contract, or am I entitled to a breakdown of the £250 charge?

And also, would I have a case for offering to pay this at £100 per month, rather than pay the whole bill in one go? The small print does say the account should be settled within 14 days of the date of the invoice, but it is quite a bit higher than anticipated.

Thanks very much for any help/advice.

[mrs.chappie]

Thanks very much for your help. You're very kind.