Bank charges

[emmakwall]

I sent a letter to my bank asking for my bank charges back, over a year ago.

In that time I also requested my old bank statements though I have not yet sent those off.

I didn't realise that after 14 days you had the right to write again and so did not do so. I have now however just received a letter from my bank (the first one so far) declining to pay back my charges. The letter states that since the court case dated 25th Nov 2009 they do not have to pay the charges back, but obviously they must have received my letter way before this date.

Is there anything I can do to move this forward or just a write off?

[mrsbridges]

that's funny!! I didn't type broccoli!! Still I do understand why it was edited. Wasn't really swear word tho'