cassa333 a break is a break. It means takings an amount of time 'away' from work. I used to work in a bar. When I took a break (which I hardly ever got) I used to stay on the premises, sometimes even staying behind the bar. If the phone was to ring it was my choice whether I answered it or not. Because you are legally entitled to breaks you don't have to stay on the premises nor do you have to 'work' during them periods (whether you're there on your own or not). Lets take your example into consideration; You work in an office alone, all day every day, you're not the boss (this matters, if you were the boss you'd care if you lost customers..) and you're entitled to schedueled breaks, the time comes, you get your cup of tea and you set the recliner back on your chair - paradise. Then the phone rings? oh noes, what to do.... You don't have to answer it, now would you have to deal with a customer walking into the office. In the end it is your bosses responsibility to ensure you get the legally required breaks you're entitled to and ensure someone can cover them breaks.