Urgent advice needed - I'm at my wits end

[mrs_overall]

This is a lengthy one so please bear with me. A non teaching member of staff at the school my 14 year old daughter attends is making our lives a misery. My daughter is a high flyer with 100% attendance but she has started having panic attacks at school as this woman picks on her constantly. It started off as low level nit picking but has now escalated. Before half term my daughter had 3 panic attacks in one day due to this woman, and during the final attack she told my daughter that she was mentally unstable and needed treatment. During the half term holiday I received a phone call from CAMS (Child & Adolescent Mental health Service) AND from Social Services. This awful woman made the referrals. She told both the mental health team and social services that my daughter is suicidal and that a teacher actually grabbed her and saved her life as she was about to jump off a cliff. She also told them that (in her opinion) she thinks that I am the reason why my daughter is suicidal, stating I am an abusive parent. Fortunately the mental health team made contemporaneous notes of the conversation. Everything she has said is a pack of lies. My daughter flatly denies everything, and on the date she is alleged to have tried to jump off a cliff we were on a short break in Holland. This morning I went into school and asked to see my daughter's Pastoral file. There was no record of any such incident or of my daughter telling staff she was feeling suicidal or scared of me. There was a record of conversation form stating that I had phoned this woman and been abusive and threatening. I have never made any such phone call and at the time and date of the alleged phone call I was in hospital. When I saw the headmaster and told him this, his answer was that his staff don't make mistakes!
I now have a panic stricken child who has an appointment to see a mental health nurse and I'm awaiting a visit from Social Services.

[Riss]

Personally I would involve the police.If your daughter is 100% telling the truth.then this woman sounds dangerous.It seems disturbing an adult would make such stuff up,unless she has some mental illness or munchausen type thing going on.The trouble is,social services will go on what shes said initially,so you need to get moving before things escalate.Good luck.