How responsible are employers for staff car parks?...

[Jenarry]

Two weeks ago my mum was walking across her works car park after her shift when she was actually run over by a work colleague. she was left badly bruised(she still has the bruising over a large part of one leg two weeks later) and badly shaken up. due to stretched finances she still went to work the next day but had to go home before lunchtime when she realised she wasn't in a fit state for work and also took the next day off so she has lost a day and a halfs pay.
her employers have been very unsympathetic and very unhelpful (which has made the whole incident all the more upsetting)and have just told her that cannot take any action until they hear the driver's side of the story who has been off work since this happened and that she will need to claim her loss of earnings from his insurance. also when my mum asked for any cctv footage of the incident she was given a short sharp "we haven't got it".
my mum has witnesses to what happened -the driver drove straight into her.she hasn't seen her gp but she did go to the hospital and has photo's of her injury. what is the best action for her to take and should her employers be doing more to help her?

[Dolly1308]

As a point of interest in Australia ,one is covered for work insurance both on the way to work and back home as long as one doesn't deviate from the normal route to and from work ,as well as in the actual workplace . Does this not apply in the UK as well?

[Gmcd01]

I would presume that Dolly refers to car insurance? My car insurance covers me for social use and commuting to my place of work, but nothing more. However, this is of most interest if you're defending an action against you. I'll admit I know of no such legal cover in the UK.