Missing post

[granny grump]

I don't know if this is the right section but would really appreciate any information any one can give.

I sent 2 cards one yo my grandson and one to his brother's girlfriend. Post codes TS28 & TS26.

One card contained £5 & the other £20. I know that I shouldn't send money in a card but I have done it for years without any problem. As the postcodes are so close together - I know they wont be delivered by the same postman but they are probably dealt with in the same sorting office. can I determine which office would deal with the mail and contact them? They may already have a 'situation' there and be glad of any feedback What do you think?

[brenda]

Good idea to let them know .where abouts are you granny I am TS24.

[Buenchico]

I'd be surprised if those addresses are routed to the same local offices. I would have expected the card for the TS28 address to have been sent here:
Wingate Delivery Office
Front St E,
Wingate,
County Durham
TS28 5AG

whereas the card for TS26 would probably have been routed via
Hartlepool Delivery Office
Clark St,
Hartlepool,
Cleveland
TS24 7AA

The Royal Mail website seems more designed for claiming compensation than for actually forwarding information to local managers, but you might want to take a look at it:
http://www.royalmail....00144&mediaId=3100065
You might find it easier to write to the addresses above.

Chris

[237SJ]

I had a problem with post not arriving when it was sent from a certain area of the country. I wrote to the post office because, like you, I thought there might be a problem. I got a reply with the usual rubbish about there being nothing wrong with the system. I would tell them if I was you, but I wouldn`t hold out a lot of hope about getting much of a result. I watched a programme a couple of years ago (might have been Despatches) about the dodgy dealings that go on in sorting offices. Some of the people who work there are very practiced at deciphering what is in an envelope just by the feel of it. Good luck

[granny grump]

Thank you Brenda - I'm in BD23 and Buenchico will take a look

[granny grump]

Thank you 237SJ I think that I saw the same programme. The don't need to be that practiced - a card looks like a card looks like a card and there is always the chance that it may contain money or voucher etc

[granny grump]

Thaank you EDDIE51 will do

[boxtops]

In the rare event I send cash I always send it recorded delivery these days, so at least someone signs for it, or if it goes missing you can claim compensation. Unfortunately people recognise cards and if they are for youngsters, they can often guess where money might be included. A few bad eggs spoil it for the rest, but it would be very hard to prove.

[welshlibranr]

My grandsons have received many cards containing cash over the last few years without a problem, however, on my eldest ones last birthday a card containing £20 failed to appear! teh Post Office didn't want to know! I enquired, and then complained! nothing! they know which sorting offices the card went through, but no, they weren't interested, my family and I have learned a lesson though! no more cash in cards from now on!...................

[pink-kittens]

I have a missing parcel right now
Online delivery says it was collected by the 'customer' - it wasn't as I still have the card and if you consider that 2 different girls behind the counter offered me a wrong parcel twice on different days, then it's no wonder this countries postal service is going top the dogs
I will be making a complaint and a claim

[granny grump]

One of the cards - the one with £20 in finally turned up 2 weeks late!
Thank you all for your input

I can't see how the post office will survive because of their attitude; rhe strikes; the fact that a lot of big companies are going with TNT and our post arrives at any time throughout the day - no consistency

[hellywelly4]

A bit late I know, but I was told by a chap who works at the PO that there are some people who can detect whether there is cash in an envelope by the metal strip on the notes. I haven't sent cash since, and always send a cheque.