ChatterBank2 mins ago
Is it legal for the manager to keep all the tips?
My son works for a large pub food chain. Over the past year, an estimated £10,000 has been collected in tips but the staff have not seen a penny of it! The staff have asked about it but keep getting fobbed off with things like: 'It's all in the safe. We'll go paint-balling sometime in the year.' I have been doing some research locally and found that other establishments give the staff their share of tips each week. The average amount seems to be around £20 pw each. My question: Is it legal for the manager to keep the tips? If not, what can the staff do about it without getting the sack?
Answers
Not sure on what grounds they would get the sack for keeping what is their property - unless it's in their contract that they must hand them over? As this article says, cash tips are the property of the staff member they are given to:
http: //www.indepe nden...ble-t ruth-867545. html
Obvio usly a tronc scheme would be fairer as it means back of house...
http:
Obvio
16:17 Tue 25th Jan 2011
http://www.adviceguid...witholds_your_pay.pdf
There seems to be a difference between cash and credit card tips - I'm assuming if the staff receive a cash tip they just hang on to it? Or does it go in a jar?
There seems to be a difference between cash and credit card tips - I'm assuming if the staff receive a cash tip they just hang on to it? Or does it go in a jar?
Not sure on what grounds they would get the sack for keeping what is their property - unless it's in their contract that they must hand them over? As this article says, cash tips are the property of the staff member they are given to:
http://www.independen...ble-truth-867545.html
Obviously a tronc scheme would be fairer as it means back of house staff also receive a share, and it allows credit card tips to be included. But in the absence of that, at the very minimum the cash tips left on the tables are NOT the pub's property.
http://www.independen...ble-truth-867545.html
Obviously a tronc scheme would be fairer as it means back of house staff also receive a share, and it allows credit card tips to be included. But in the absence of that, at the very minimum the cash tips left on the tables are NOT the pub's property.
I keep losing the link! I agree with you Pipin. The big question is, what should the staff do about it? I've advised my son to look for a job elsewhere but to stay on the right side of his boss as he will require her to write a reference. The cowardly way out, I know, but is the alternative worth wrecking his future employment prospects?
I suspect that's how they get away with it - so many people use the hospitality industry as a stop-gap job that they don't have a vested interest in fighting something like this. It would certainly be tempting to let the Inland Revenue know as Dotty says, or the head office at least, as Mrs Overall suggests. I used to work for a big pub chain and they were scrupulous about distributing tips so they are not all bad.
why doesn't the staff get together at end of shift and split the tips before the manager gets his hands on it, if the manager doesn't like it ask him "you gonna sack us all". tips are given as a personal charge, when i give a tip i'm tipping the service members who've served me, not the person out the back. also i would contact head office and maybe even hmrc as "extra income", tips are tips but if the manager is keeping that sort of money then i'd make sure the taxman knew about it just to spite the manager.
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