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Order not arrived
8 Answers
I ordered some vitamins online (they were very cheap, its the principle here) almost two weeks ago and they haven't arrived. I have had an email saying they received the order then an email saying they should arrive in 3-5 days but possibly two weeks! I emailed them to see when the vits were going to arrive as I wasn't prepared to wait two weeks and haven't had a reply. I looked up reviews on the company and there were Bad. Wish I'd seen them before I ordered. Don't answer letters, phone calls, emails etc and sometimes vitamins don;t arrive. Do I have any come back here ? As I say it was only a small amount of money but why should they just take my money and not deliver the goods. I paid with a Visa Debit card. thanks in advance. I know you will say 'wait two weeks' but what if they don't arrive at all?
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Hi Smurfchops - who did you order the vitamins from? I placed an order in NOvember for some Valarian and on the website it stated same day dispatch (if you looked at the small print it stated up to 4 weeks delivery). Anyhow when i called them after they hadn't arrived all they did was send me a form to complete to say they hadn't arrived and then they would dispatch some more. Turns out the valarian arrived the same day as the form (after waiting for 6 weeks). I did n't do anything about that but sure ain't gonna use them again. The comapny was simply supplements.
I think you should wait a bit longer for them; 2 weeks is really not that long. Companies always used to say wait 28 days for delivery. Some months ago the Daily Mirror was giving away free Lego sets, and had 2 of them. I took weeks to arrive, and the other took more than 6 weeks to come.
It is a bit early to start making threats to Trading Standards.
It is a bit early to start making threats to Trading Standards.
Can you name the company smurfchops? I'm wondering if it is the same one who ripped me off a couple of years ago. I ordered some supplements from them and they never arrived, they claimed I had never placed an order despite me having an email receipt and order confirmation from them. I never did get my money back despite several promises of a refund once they admitted that I had ordered and paid. The idiots still send me catalogues now. lol
The company I used were called Simply Supplements.
The company I used were called Simply Supplements.
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