Sky Undelete

[uncle al]

I think I have the latest package (on demand / broadband / HD etc) but where is the undelete function?

[pinkyboyid]

Presume this what you need to do:

To Undelete a recoded Sky+ program, press the 'Select' button, followed by press the Green button to access the planner section.

Then tab along the options line with the left arrow key until you see the 'Undelete' option. Select that option.

[uncle al]

Hi Pinky
Marked your answer before I tried it!
I don't have an undelete option when I follow your instructions!
I think I'd better talk to Sky

[Kathyan]

If you go to planner and select deleted you can then see what you have deleted and there's a restore button.

[Kathyan]

Sorry forgot to say highlight the programme you have deleted and the resttore button will appear underneath the list.

[hippyhoppy]

Bloody Hell Kathyan... I never knew that and I've had sky for yonks!!!!!

[Kathyan]

To be honest, neither did I! I only checked to see if there was an option, and there is! Who would have thought it eh?

[pinkyboyid]

It could be that your Sky+ or HD+ Box needs to be updated to the latest system level.

You should be able to do that via:

Using the buttons on the front panel / top panel of your box:

Hold down the power button until the Red LED Standby light is illuminated on the front panel of your box (If your box does not have 3 LED conditions Red, Amber, Green switch off the the power supply).

2. Press and hold the Backup button.

3. Whilst continuing to hold down the Backup button ,power up the box by pressing the standby button on the front/top panel of your box ( if the box has been disconnected from the mains supply reconnect the mains power supply). Wait for all 4 LEDs to illuminate on the front panel of the box .

4. Release the backup button.

5. You will be presented with the on screen message " Updating System Software". A system software update will take up to 10 minutes to complete.

6. Once the software update is complete the box will return to standby mode.

7. The box should remain in standby mode for up to 2 minutes prior to powering up the box

[uncle al]

Reckon I need to do the update 'cos there ain't no undelete option on my box.....................

[pinkyboyid]

For further consideration, seems it depends on what Sky+/HD+ box you have as to the time frame for Sky's automatic update roll-out that will include the 'Undelete' option.

See http://www.engadget.com/2012/09/06/sky-update-allows-undeleting-recorded-shows/

and...

http://www.sky.com/mysky/latestnews/article/my-sky-updates/2012-09/new-features-for-sky-plus/