Problems With Sound Volume

[Harleyj]

I have a Samsung ue40es5000 LED TV using HDMI connection to a LG NB2520A soundbar. I have noticed that the volume is not as expected when watching FREEVIEW channels, however when using BBC iPlayer or any other LAN connection ie web browser through the SMART HUB the volume is considerably improved.
Is this normal and if so can you recommend a preamp to put between TV and soundbar, or would a fibre optic connection give a better sound output? Does the TV have a built in preamp?

Thanking you in advance
Harleyj

[Dodger666]

I also have a Samsung Smart TV, UE40ES5500K. I recently purchased a Samsung HW-F350 soundbar to go with it. The soundbar did not work at all with the supplied cable. I had to purchase a digital optic cable to get it to work. It's a common problem. Why the digital optic able isn't supplied in the first place is anyone's guess.

I realise this doesn't answer your query. For the sake of a few pounds I would try the digital optical cable.