Bt To Ee - Bit Of A Mistake?

[Jennykenny]

Recently changed from BT to EE. The assistant in the local EE shop assured me it would be exactly the same and would even better.
1. I can't find ITV or Channel 4 On Demand - is this just me?
2. I have hundreds of rubbish channels that I want to 'hide' but can't work out how.
Any help or comments from anyone who has made the change welcome.
Thanks.

[Zacs-Master]

Just so I understand.............You've changed your internet provider and it's affected your TV channels?

[Old_Geezer]

I'm guessing one of those package deals, broadband, tv, phone ? Unsure how finding websites can change though.

[Togo]

Must confess I looked in earlier and wondered how internet connectivity affected tv listings. Without any set up spec I decided to swerve the question because I was busy sorting the dog's dinner out. Are you using a sky or freeview box or is it a smart tv hooked up to your hub? Either way I would switch of either the tv or the box at the mains and do a reboot. Some times after upgrades , just like a pc,(although a pc does not have to be switched off at the mains) your system has to be turned off at the mains and re loaded.

[ToraToraTora]

sadly EE will claim to be the same but they are not.

[murraymints]

changing provider will not /should not have any bearing on your channels...you need to retune your telly...presuming it is your smart tv you are talking about

[Togo]

Just been having a snoop around Jenny and found this if you are using EE interactive system.
http://ee.co.uk/help/mobile-and-home-connections/broadband-gallery-mobile-broadband/ee-tv-help/ee-tv-setup-guide

[Togo]

And this.
http://ee.co.uk/help/mobile-and-home-connections/broadband-gallery-mobile-broadband/ee-tv-help

[murraymints]

have you an EEbox or just a smart telly ?

[Jennykenny]

Gosh. A huge amount of info.
If you don't mind folks, will tackle all this tomorrow.
Thanks.

[Jennykenny]

Zacs
Yes.
OG yes. Not sure about your website comment?
Okay Togo. Always worth a try.
Tora, beginning to realise this.
MM not got a smart tv.
Togo. Thanks. Will have a good look at that.
MM EE box. No smart telly.
Many thanks to you all.

[murraymints]

ah right..Togo's link should help in that case..good luck !