Quizzes & Puzzles25 mins ago
Virgin Media
10 Answers
I understand that if you ring at certain times you usually get an 'English' voice. I struggle to understand the foreign ones. I want to try and get a reduction on my monthly payment.
Answers
Don't apologise. Say you have to thinking of leaving as you can no longer afford their charges. They will most probably negotiate with you. Sky always do.
10:13 Mon 04th Jun 2018
I recall having read on the Net that when you telephone Virgin Media you then get a choice of numbers to press. If then you press the option of 'thinking of leaving' there is an immediate response from a person based in a uk call centre.
Might be worth a try, with an apology for having pressed the wrong button.
Hans.
Might be worth a try, with an apology for having pressed the wrong button.
Hans.
Be brave and stand your ground.
Have a read of our latest contact with Virgin Media:
https:/ /www.th eanswer bank.co .uk/Med ia-and- TV/Ques tion160 6857.ht ml
Good luck :)
Have a read of our latest contact with Virgin Media:
https:/
Good luck :)