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Problem Getting New Email Address To Appear in The AnswerBank: Technology
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Problem Getting New Email Address To Appear

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Henry1865 | 14:07 Sat 05th Aug 2023 | Technology
9 Answers
I left BT internet over a year ago (never change your email address!) but it still pops up in various places where it is not wanted.

I clicked on the envelope symbol below a newspaper article that I wanted to send to a friend and up comes the To/ From form with my BT address and that cannot be removed or changed or my new one added.

Somehow, I managed to get to a page XXX where the old address was displayed and I was invited to add another, but this involved receiving a code to my phone and I didn't have it handy at the time. The message has expired but I cannot find page XXX again.

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Rich Text Editor, the_answer

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What newspaper was it, Henry? You need to go in to the profile and change your email address.
Question Author
The Times. I've had several conversations about this, changed my browser and eventually had to settle for copying the link and sending separately, but that way, if the recipient isn't a Times subscriber they can't read the article. This problem is not peculiar to Times. Some sites happily change yr email address, others put up all sorts of obstacles and / or have different systems for changing.
It seems I need to find that (MS Profile?) page again.
Question Author
barry010 TKS, but as I said I have had conversations with The Times.
You didn't specify that the conversations you had were with The Times.

I don't subscribe to The Times so I can't help, sorry
I think it may be your device that is offering the old email address by default.
Question Author
Hopkirk. That may well be - but how to change it?
I've just had an email from Waitrose sent to my old box but when I go to their site - they have my new address.
My old one is in all sorts of places ...... :-(
Anyhow TKS for all comments.
I'm not too sure what's going on, but are you referring to the autofill option on your laptop, where forms are automatically filled out??

If so, have a read here:
https://www.computerhope.com/issues/ch001377.htm#chrome

and here:
https://www.computerhope.com/issues/ch000063.htm
Question Author
Thanks Gizmonster. Your second URL led to just what I was looking for,

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