how annoying is this program, some of the points are good but the layout and the people are irratating, sorry but it really annoys me! anyone else feel the same??
And its not anything new. Everyone knows PC world are rubbish at customer service...Everyone knows the railways are terrible.
They get some "suit" in front of a camera, who rattles off a prepared "sorry speech" yet nothing changes.
And the customer service expert they have presenting is just too OTT