Sky TV

[BRIGHT SPARK]

Anyone out there with a Thompson sky box.Have you got problems that started on or about 12th/13th Feb.
Apparently Sky sent out software updates and ZAPPED 30000 units.If yours is out of warranty they will try to charge 65 pounds for a callout so stand your ground and you will get a free replacement box.

[looobylooo]

what kind of problems are we talking about bright spark? mine has been playing up as of late with freezing and i have to keep pulling the plug to free it up, of course then i lose any recordings i might be in the middle of! grrrrrrrrrrrrrrrrr
i was told though, when i rang them the other day, it was because i was running low on hard drive space and i needed to get rid of a few recordings in my library.

[BRIGHT SPARK]

People ive spoke to say that the machine went off and would not re start although all indicator lights are working and hard drive ..on plus.. still whirring.

[looobylooo]

i see, well my software version says 2.99 when i check in menu, set up & help.
Do you know if this the software update they were zapping to all those 30000 units?
(when i spoke to them the other day about my problem and the freezing of the box, she said it was because i was low on disk space and it needed to be at least 30%.
this sounds rather extreme to be honest as i have 12hours of free space, which i dont see as particularly low, and that equates to just 9% .. so just how many hours do i need to keep free to meet the required 30% to stop this blummin freezing problem occurring??!!!)

[BRIGHT SPARK]

If the said problem started around the 12th Feb then tell them you want a replacement box or YOU WILL CANCELL.This generally has the desired effect.My wife also got 2 free months.Our old box never had a problem even with 5% remaining