I am fully aware that I have a choice. I have chosen to use a provider that is convenient, known to me, trust worthy, reliable, good value......should I continue for why I use this service provider?
2/3 of our cars are main dealer serviced by choice, the other is serviced by a specialist in the field. We have chosen this route, neither of us are daft and I find the persistent feeding that anyone who uses a main dealer for servicing as as a loon is tiresome.
There are independent garages/specialists out there but equally some have a good relationship and appreciate the value that the main dealers offer.