I'm with you crisgal, I find her voice utterly without merit, emotion, feeling, or anything approaching appeal.
My firm belief is that there is a massive market - the majority in fact - of people who don;t really enjoy and appreciate music on any level of emotional interaction. They don't like anger, passion, feeling, a rush, a connection, with the sounds they hear and the artists who make them. They like the equivalent of elevator music - it has all the highs and lows smoothed away, all the rough edges removed, and preoduced as an amorphus mass that can be background on the radio, at a dinner party, what ever.
The majority buying public who like this kind of thing enjoy -
Whitney
Mariah
Buble
Young
X-factor winners
and so on.
There is nothing to get excited about, becaause there is nothing there, it's a ttriumph of style over content, but as i say, the market is massive, and well catered for.
For the rrest of us, there is masses of fine uplifting music to hear and get excited about, but obviously the all-pervading masses-pap inpacts on our lives from time to time.
I advocate deep breathing and a quick burst of Tom Petty & The Heartbreakers to make yourself feel better.